Shipping Policy

Shipping Locations
Lah Douceur Collection currently ships within Canada and the United States. We are working toward expanding international locations in the future.

Processing Time
All orders are processed within 2–5 business days (excluding weekends).
Please note that during peak periods, product launches, or promotions, processing times may be slightly extended.

Delivery Timeline

  • Canada: 2–7 business days after shipment 

  • United States: 5–10 business days after shipment 

Delivery times may vary depending on the carrier and destination.

Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking details so you can monitor your delivery.

Shipping Fees
Shipping fees are calculated at checkout based on your location and order size.
We may occasionally offer free shipping promotions, which will be clearly stated on the website.

Delays Disclaimer
Lah Douceur Collection is not responsible for delays caused by shipping carriers, weather conditions, customs, or other unforeseen circumstances. We appreciate your patience and understanding.

About My Story

Lah Douceur Collection is a unisex candle and fragrance line specializing in creating customized candles, fragrances, and home scents for discerning customers. Our collection offers a wide range of scents to cater to diverse preferences, ensuring there is something for everyone.

Whether you’re looking for a comforting home scent or a unique fragrance, Lah Douceur Collection has you covered. What sets us apart is our commitment to personalization. Customers can choose their favorite scents and even add personalized messages or images to create unique candles for special occasions or gifts. Our business model allows customers to customize every aspect of their candles, making each creation truly one-of-a-kind.One of the standout ingredients we use is “Haitian Vetiver.” Haitian Vetiver is a fast-growing tall perennial grass from the Poaceae family of plants. Highly regarded among international perfumers, it is a critical ingredient in some of the finest and exclusive fragrances around the world. Its unique properties add a luxurious and sophisticated touch to our products, making them exceptional in quality and appeal. Our candles are created using 100% soy wax derived from grown soybeans, ensuring an eco-friendly, clean burn. We use lead-free cotton wicks for your safety and peace of mind. All our products are petroleum-free, cruelty-free, phthalate-free, and 100% vegan, showcasing our dedication to sustainability and ethical practicesAt Lah Douceur Collection, we are dedicated to curating an exquisite experience, allowing every customer to indulge in the rich and enchanting essence of Haitian culture through our sophisticated scents. Whether for personal indulgence or as an elegant gift, our bespoke candles and fragrances are meticulously crafted to evoke joy and elevate every moment